Frequently Asked Questions
About the Programs
What’s the difference between the Monthly and 6-Month subscriptions?
Monthly subscription allows access to Zoom classes and 4 recent online video recordings. 6-Month subscription allows access to Zoom classes and 4 recent online video recordings PLUS 8 more core videos (over 8 hours of content) and bonus material.
Why does the program require 6 months to achieve results?
Our clinical trial demonstrated significant improvements in pain relief, function, sleep, and quality of life with 3 months of twice-weekly sessions. The same amount of practice can be achieved over 6 months with weekly sessions.
What’s the difference between the “Wellness Programs” and “Chronic Pain & Spine” programs?
They are each designed for different uses, have different videos, are on a different Web site, different Zoom classes, and have separate subscriptions costs.
Accessing Videos
1. Did you purchase a monthly or 6-month program?
You need to have a purchased program to access videos and program tools. Choose a plan here.
2. (After purchase) log in to your account at WaQi.Health
After your purchase, log in to your WaQi.Health account (click Login, top right of screen at WaQi.Health)
Be sure you are at WaQi.Health (not Wa-Qi.com or any other website)
IMPORTANT: Use the same email and password you used to sign up
3. Access your videos
Watch this video to show you how to access your program content
Video and Audio Problems
If you have any video or audio issues, please click here
If you continue to have trouble, please contact us and we will do our best to help you as soon as possible.